At TerpSys, we use the term ‘solutions provider.’ To us, we all want to be solutions providers for our customers. TerpSys provides a well-rounded set of solutions that we have been fine-tuning over the past twenty years. At the heart of delivering any and all of our solutions is incredible customer service, which we feel sets us apart from our competition. We understand that our customers have high expectations and we strive to exceed them at every opportunity.
Our staff are educated, trained, and certified in the latest technologies. Our mission to delight our customers may sound hokey, but it’s true. Our staff really care about our customers and want to do a great job for them. As a result, our customers really enjoy working with our staff and our team, seeing the passion that our staff have for the task at hand. In the end, we form strong relationships and work as partners to deliver solutions that meet our customers’ business needs.
Our teams use best practices from the Information Technology Infrastructure Library (ITIL), Project Management Institute (PMI), and Agile, as well as good common sense. We work as a team; we try to eliminate single points of failure in our workflow and have a management structure that allows for oversight, but also flexibility.
Our Company stands behind the work that we do and are abundantly fair in our business practices. As we say in the Our Company section, TerpSys’ reputation in the industry and the community is of the highest regard.
If we can be a solutions provider to your organization, please contact us. We’re here to help.